What time should I arrive before my appointment time?
In order to attain the most from your spa experience, please arrive 15minutes prior your appointment time.
Can my children join the massage?
Children must be accompanied by an adult to parent.
Where can I keep my valuables during my massage session?
We recommend that you leave your valuables at home. Lockers are provided only for Prestige Card Member. However, we cannot be responsible for loss/damage of personal articles.
Can I have massage during pregnancy?
For safety of you and your unborn child, therapies are not recommended during pregnancy
Can I have massage when my health condition is a concern?
If you have low/high blood pressure, heart conditions, skins allergies, or any other medical complications or recent operation, we advice that you consult your doctor before reserving your Therapy.
Smoking & Consumption of alcohol in our premises are PROHIBITED. It is also advisable to avoid consumption of alcohol or heavy meals prior to Therapy
A four hour cancellation/rescheduling notice is required for all services. Rescheduling of appointments are subjected to availability.
At Chaang, your personal time is for Relaxation and Self-Renewal. We ask that you respect other guest privacy by speaking softly.
Kindly turn your mobile phones into silent mood while having your treatment.
Bookings through e-mail requires 2 days in advance.